Privacy Policy

This Privacy Policy explains how VA Medical Benefits ("we," "us," or "our") collects, uses, and protects the information you provide when you visit our website, contact us, or request a free VA claim evaluation. By using our website or submitting your information, you agree to the practices described below.

Information We Collect

We may collect the following information when you contact us or submit a form:

• Contact details such as your name, phone number, and email address;
• Information you choose to share about your situation or claim;
• Basic technical data (such as browser type and pages visited) collected automatically to help us improve the website.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and schedule consultations;
• Provide the services and information you request;
• Send appointment reminders, follow-up messages, and billing or service-related communications;
• Improve our website, services, and customer support.

SMS Consent & Text Messaging

When you provide your phone number and opt in to receive text messages, you consent to receive SMS communications from VA Medical Benefits related to appointment reminders, follow-up messages, and billing or account notifications. SMS consent is never a condition of purchase, and you may opt out at any time by replying STOP to any message. For assistance, reply HELP or call us at (941) 309-5009.

Message and data rates may apply, and message frequency may vary. Full details are available in our SMS Terms & Conditions.

How We Share Information

We do not sell your personal information. We do not share the phone numbers collected for SMS communication, or your SMS consent, with any third parties or affiliates for marketing purposes. We may share limited information only with trusted service providers who help us operate our business (for example, scheduling, communications, or hosting providers), and only to the extent necessary to provide our services, or when required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

• You may opt out of text messages at any time by replying STOP.
• You may unsubscribe from email communications using the link provided in our emails.
• You may request that we update or delete your personal information by contacting us.

Your State Privacy Rights (California and Other States)

Depending on where you live, you may have additional rights regarding your personal information, including the right to know what personal information we collect and how we use it, the right to request a copy of that information, the right to request that we correct or delete it, and the right to opt out of the “sale” or “sharing” of your personal information. We do not sell your personal information, and we do not share phone numbers or SMS consent with third parties for marketing purposes.

We will not discriminate against you for exercising any of these rights. To make a request, contact us at [email protected] or (941) 309-5009. We may need to verify your identity before completing your request.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

• VA Medical Benefits
• 5005 W Laurel St, Suite 100, Tampa, FL 33607
• Phone: (941) 309-5009
• Email: [email protected]
• Website: vamedicalbenefits.com

VA Medical Benefits is a veteran-owned consulting company. We are not affiliated with or endorsed by the U.S. Department of Veterans Affairs.