These SMS Terms & Conditions govern the text (SMS) messaging program offered by VA Medical Benefits ("we," "us," or "our"). By providing your phone number and opting in, you agree to the terms below.
1. SMS Consent Communication
Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from VA Medical Benefits, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries and account notifications
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive messages related to your appointments, follow-ups, and billing or account notifications.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from VA Medical Benefits in the following way:
- By submitting an online form
6. Opt-Out Method
You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
For any issues, reply with the keyword HELP. Alternatively, you can get help directly from us at vamedicalbenefits.com or by calling (941) 309-5009.
Additional Options: If you do not wish to receive SMS messages, you can leave the SMS consent box on our forms unchecked.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
VA Medical Benefits is a veteran-owned consulting company. We are not affiliated with or endorsed by the U.S. Department of Veterans Affairs.